Shipping Policy for Gehnasale.com
At Gehnasale.com, we strive to ensure that your orders are processed and delivered promptly. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website.
1. Shipping Locations
- We currently ship within India. International shipping is not available at this time.
- Certain remote areas may experience longer delivery times.
2. Shipping Charges
- Shipping charges are calculated based on the weight of the products and the delivery location.
- The total shipping cost will be displayed at checkout before you complete your order.
- Free Shipping may be offered on certain products or for orders exceeding a specific amount, which will be clearly indicated on the website.
3. Processing Time
- Orders are processed within 1-2 business days after they are placed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is processed and shipped, you will receive an email notification with the tracking details.
4. Delivery Time
- The estimated delivery time is typically 3-7 business days depending on your location within India.
- Delivery times may vary due to unforeseen circumstances such as weather, carrier delays, or public holidays.
- For rural or remote areas, delivery times may be slightly longer.
5. Tracking Your Order
- Once your order is shipped, you will receive a confirmation email containing the tracking number and the courier service used.
- You can track your order on the courier’s website using the provided tracking number.
6. Delivery Issues
- If your order does not arrive within the estimated delivery time, please contact our customer service team at [insert email address] or [insert phone number].
- If your package is damaged upon delivery, please refuse to accept the package, take photos, and contact us immediately to arrange a replacement or refund.
7. Incomplete or Incorrect Addresses
- Please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or failed deliveries due to incomplete or incorrect addresses.
- In the event that an order is returned to us due to an incorrect address, we may charge additional shipping fees to reship the order.
8. Undeliverable Packages
- If a package is returned to us as undeliverable (due to incorrect address, failed delivery attempts, etc.), we will contact you to arrange reshipping. Any additional shipping costs will be the responsibility of the customer.
9. Multiple Shipments
- If you have ordered multiple items, they may be shipped separately depending on availability. In such cases, you will receive separate tracking information for each shipment.
10. Delayed or Lost Packages
- While we strive to deliver within the stated time frame, unexpected delays may occur. In the rare event that a package is lost in transit, we will work with the shipping carrier to resolve the issue and ensure your satisfaction.
11. Changes to the Shipping Policy
- We may update this Shipping Policy from time to time. Any changes will be posted on this page and will be effective immediately.
12. Contact Information
For any questions or concerns regarding shipping, please feel free to contact us:
- Email: [Gehnashoping@gmail.com]
- Phone: [+919700360179]
- Address: [Aslami City Center Rajiv Chowk Ghandhi Road Shop No, 3-5-48/2]
Thank you for shopping with Gehnasale.com! We value your business and are committed to providing you with an exceptional shopping experience.